I’m Sue Chan, a private consultant based on Harley Street in London.

Before working privately, I spent close to two decades in senior roles across corporate finance, strategy and advisory - environments where decisions carry real consequences, ambiguity is constant, and clarity matters. Much of that work involved understanding complex systems, diagnosing what wasn’t working beneath the surface, and helping leaders make decisions when there was no obvious right answer.

That background strongly informs how I work today.

Rather than focusing on feelings in isolation, I’m interested in patterns, how people think, decide and behave across different roles and relationships, and where those patterns quietly undermine their intentions. The same analytical discipline used in strategy applies surprisingly well to human problems: identify the structure, isolate the variables, and understand what’s actually driving the outcome.

I don’t work from a therapeutic or coaching model, and I don’t follow a fixed framework. Each situation is approached on its own terms. The aim is not self-improvement for its own sake, but clarity. Seeing what’s been difficult to see, so decisions can be made with intention rather than habit or fear.